We built this for Lark
This isn't a slide deck. It's a working AI agent that answers real Member questions about Lark — $0 eligibility, the DPP curriculum, pairing your Fitbit and smart scale, what the AI Coach can and can't do, and what your employer or payer sees about you. Try it.
Try the Chat Agent
Ask if Lark is $0 on your insurance, how to pair your Fitbit and smart scale, what the DPP curriculum covers, what your AI Coach can and can't do, or what your employer or payer sees.
In production, the widget's appearance and behavior are fully customizable to match Lark's brand.
What Lorikeet Can Deliver for Lark
Built around real Member scenarios — eligibility verification, device pairing, DPP curriculum questions, AI Coach scope, privacy / employer concerns, and the moments where chronic-condition anxiety meets clinical safety.
Natural Conversations
Members describe eligibility confusion, device issues, or coach skepticism in their own words. Lorikeet understands context, asks the right follow-ups, and resolves — not just FAQ lookups.
All Channels Available
The same AI brain across chat, voice, email, and SMS. Members get consistent answers in the Lark app, on the phone with Member Support, or through email.
HIPAA & Clinical Safety, Built-In
Built for regulated digital health. Guardrails block prescribing advice, detect acute hypoglycemia / hypertensive symptoms / mental-health crisis and route to 911 / 988, and never confuse aggregate-reported employer engagement with individual data.
24/7 Availability
Members don't wait for business hours. Lorikeet handles eligibility checks, device pairing, DPP / Diabetes Care questions, and privacy concerns around the clock — Member Support handles plan-specific edge cases.
Ready for Your Systems
In production, connects to Lark's Member systems, payer eligibility verification, Fitbit / Apple Health / Google Health Connect integrations, and DPP session progress. This demo shows the experience — yours will have real lookups.
Deploy in Days
This demo — Member scenarios, knowledge base, chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Lark. Real logic for real Member scenarios.
Mapped Your Scenarios
$0 eligibility verification, app sign-in and MFA, Fitbit + smart scale pairing, sync troubleshooting, the DPP curriculum, AI Coach scope, privacy / employer questions, and pause / graduate / cancel.
Added Your Knowledge
Procedural guides for device pairing and sync, eligibility flow, DPP Core and Maintenance sessions, AI Coach scope and limits, the aggregate-vs-individual privacy story, and pause / graduation paths — all searchable by the AI.
Set the Safety Controls
Never changes medications, never quotes a plan-specific price, never simplifies privacy to "your employer sees nothing." Routes acute hypoglycemia, hypertensive symptoms, and mental-health crisis to 911 / 988 first.
Went Live
Chat is working right now. Ready to connect to Lark's actual Member data, payer eligibility verification, Fitbit / Apple Health / Google Health Connect, and DPP session backends.
Ready to Add the World's Best CX AI?
Connected to your actual Member data. Handling your real Member Support volume across the Lark app, voice, and email. This sandbox is just the start.
Finish Setting Up Your Sandbox